Setting Up a Signature Capture Pad

Accolent ERP allows for the capture of a customer’s signature in counter sales or other situations. The tablet/laptop/desktop running Accolent ERP can capture a signature directly on-screen or through signature capture pads connected to the tablet/laptop/desktop. Most signature capture pads that connect via USB or Bluetooth are designed to be plug-and-play input devices and so will work with Accolent ERP.

Download Installation and Set Up Instructions

• Most signature capture pads are designed to be plug-and-play input devices, and so will work with Accolent ERP.
• However, depending on the signature capture device there may be some set up required.
• Go to the device manufacturer’s website and download the installation and set up instructions.
• For example, from the website for Topaz, a leading signature capture device manufacturer, these are installation and set up instructions for the SigPlusExtLite for Web Applications.

Set Up Steps

• Then follow the manufacturer’s set up instructions.
• Specific steps will vary depending on the manufacturer; however, set up steps will generally involve:
  1. Download manufacturer’s instructions.
  2. Download.exe executable file.
  3. Run .exe file with Administrator priveleges.
  4. Install drivers, if required.
  5. Add the manufacturer’s extension to your browser (e.g., Google Chrome).
  6. Enable the Chrome extension.
  7. Test a signature capture from the device.