Accolent ERP allows for the use of Manual Invoices to create Credit Memos in situations where there are no inventory items on the original invoice being returned for credit. This may have application in certain scenarios. For example, if a Customer was incorrectly charged sales tax on an item purchased this can be corrected using a Manual Invoice when a typical Credit Memo cannot be used.
Typical Credit Memo
- Typically, to create the Credit Memo, import the original Invoice and record the products returned.
- However, in this case, since no products are returned the Credit Memo cannot be created.
- An alternative that can be used is to create a negative Manual Invoice to refund the sales tax charged incorrectly.
Create Manual Invoice
- Go to Receivables > Payment Receipts > Manual Invoice and click on New button.
- Create a Manual Invoice to refund the $8.72 in sales tax charged in error on Invoice I66409. Also move the $102.60 booked to sales taxable to sales non-taxable.
- Enter Taxable amount of -$102.60, which calculates a negative sales tax of -$8.72.
- Enter Non-taxable Total of $102.60.
- Then save to create the manual invoice.
GL Posting
- The GL posting of the original invoice was to Credit Sales Taxable and Sales Tax Payable.
- The GL posting of the manual invoice reverses the credit to Sales Taxable and Sales Tax Payable, credits Sales Non-Taxable and leaves a net $8.72 credit.
