Accolent ERP allows the creation of Credit Memos to credit customers, for example, for damaged items received. With a two-step process, the Credit Memo is created then moved to fulfillment and an RMA form printed and sent to the customer. The Credit Memo is held in fulfillment pending return of the goods, then can be […]
Category: Receivables
Payment Receipt Acknowledgments
Accolent ERP allows for printing of a Payment Receipt Acknowledgement, if required, whenever a payment is taken. In some cases, the receipt can be printed directly from the transaction, but it can always be printed from the Payment Receipt Acknowledgement report 11075. Take Payment on an Immediate Invoice Take payment on Immediate Invoice I66409. Receive […]
Using a Manual Invoice to Correct Sales Tax
Accolent ERP allows for the use of Manual Invoices to create Credit Memos in situations where there are no inventory items on the original invoice being returned for credit. This may have application in certain scenarios. For example, if a Customer was incorrectly charged sales tax on an item purchased this can be corrected using […]
Applying Credit Memos or Unapplied Cash to Invoices
Accolent ERP tracks transactions that reduce a Customer’s owed balance through Credit Memos and Unapplied Cash. Credit Memos are created when Customers return goods for credit. Unapplied Cash entries are created when Customers make payments that aren’t linked to any specific invoices that are being paid. Once created, these credit balance items may be “applied” […]
AR Payments with Negative Write-Offs
Accolent ERP allows the entering of an overpayment of an invoice and creating a negative write-off on the payment receipt. However, it is not good business practice to, in effect, “create” income at the time of payment receipts, and so this option should be used with care. If a Customer overpays a specific invoice, this […]
General Ledger Posting of Interest
Accolent ERP allows for charging a Customer interest on invoices that are outstanding past the due date based on the terms allowed that Customer. If the system is set up to charge interest, interest will accrue on the unpaid balance after the due date. Interest is recomputed daily in the database and updated to the […]
Decimal Places and Rounding
Accolent ERP does all internal calculations to 5 decimal places by default. When the system multiplies a unit price or a unit cost by quantity to calculate an extended dollar value, the result is rounded to 2 decimal places and the additional digits are dropped. Subsequent calculations such as to calculate sales tax are performed […]
Taking Customer Payments
Accolent ERP allows for taking payments or deposits on orders. These payments are held as Customer Deposits and may be applied when the orders are invoiced. Once orders are invoiced, payments for one or more invoices can be taken directly and applied to invoices. Taking Payment on an Order Order 66605 has an order total […]
Creating Customer Statements
Accolent ERP allows for the creation of Customer Statements at any time. Typically, Customer Statements are created for all Customers usually at the end of each calendar month. There is an option to charge interest on overdue invoices; if this is selected, interest charges on overdue balances are included in the Customer Statement. If interest […]
Charging Interest on Overdue Balances
Accolent ERP allows for charging interest on invoices for a particular Customer that are outstanding past the due date based on the terms allowed that Customer. There is a global setting to enable the charging of interest and a field for the rate of interest to be charged monthly, based on a 30-day month convention. […]